77fn Privacy Policy

1 Introduction and Scope

77fn ("we", "us", "platform") is a trusted online gaming and betting platform in Bangladesh. Your privacy matters greatly to us. This Privacy Policy ("Policy") explains what information we collect about you when you visit our website 77fn.cam, create an account, or use any of our services, how we use that information, and how we keep it secure.

In this Policy, "user" or "you" refers to any person who accesses or uses the 77fn platform. By using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

This Privacy Policy should be read together with our Terms and Conditions, and both documents together form a complete legal agreement.

2 Information We Collect

77fn collects various types of information, which are described in detail below:

2.1 Registration and Account Information

When you create an account on 77fn, we collect the following information:

• Full name
• Date of birth (for age verification — only users aged 21 and above are permitted)
• Email address
• Mobile number
• Residential address
• Username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

To ensure compliance with regulations and the security of financial transactions, we may collect:

• National ID (NID) or passport copy
• Selfie or photo (for identity confirmation)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
• Information about source of income (if required)

2.3 Financial Transaction Information

Records of every deposit and withdrawal, including amount, method (bKash, Nagad, Rocket, Upay, bank transfer), and date and time, are stored securely in our system.

2.4 Gaming Activity Information

We store your betting history, win and loss records, games participated in, session duration, and preferred game category. This information is also used for responsible gaming monitoring.

2.5 Technical and Device Information

We automatically collect:

• IP address
• Device type, operating system, and browser information
• Cookie and session data
• Page visit logs, click data, and usage patterns
• Referral URL

3 Purpose of Using Information

Collected information is used only for the following legitimate purposes:

3.1 Service Delivery and Operation

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotions
• Determining VIP program benefits
• Improving the quality of gaming services

3.2 Security and Fraud Prevention

• Verifying account identity
• Detecting unauthorized access and suspicious activity
• Complying with anti-money laundering (AML) policy
• Preventing the creation of multiple accounts

3.3 Customer Support

• Providing assistance via live chat, email, and other channels
• Resolving complaints and disputes
• Sending account-related notifications

3.4 Legal Compliance

Information may be used as necessary to comply with applicable laws, regulations, and guidance from regulatory authorities.

3.5 Service Improvement

Anonymous and aggregated data is used to analyze user experience and improve our platform's functionality and interface.

4 Information Sharing and Disclosure

77fn does not sell your personal information to any third party. However, information may be disclosed in the following circumstances:

4.1 Service Provider Partners

Information is shared with payment processors (bKash, Nagad, Rocket, Upay, banks), technology infrastructure providers, identity verification services, and fraud prevention service providers — only the information necessary for their respective functions. All such partners are bound by confidentiality agreements.

4.2 Legal Obligations

If we are required to disclose information by court order, a legitimate request from a government authority, or applicable law, we will be obliged to do so. In such cases, we will attempt to notify you in advance where legally possible.

4.3 Business Transfers

If 77fn or any part of it passes to another entity through a merger, acquisition, or sale, user information may form part of the transferred assets. In such a case, we will notify you in advance by email.

We never sell or rent your information to advertising networks or unrelated third parties.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 77fn website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — maintaining login sessions, storing security tokens, and remembering language preferences. Blocking them will prevent the website from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings and to personalize your experience.

5.3 Analytics Cookies

Anonymous data is collected to analyze the use of our platform and improve service quality. Cookies can be controlled through browser settings, though this may affect some platform features.

6 Data Security Measures

To ensure the protection of your personal information, 77fn employs industry-standard technical and organizational measures:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using TLS/SSL technology.
• Password Hashing: Your password is never stored directly; strong cryptographic hashing algorithms are used.
• Access Control: Only authorized staff can access user data, and only to the extent necessary.
• Firewall and Intrusion Detection: Advanced security measures are in place to protect our infrastructure from cyberattacks.
• Regular Security Audits: Our systems and processes are reviewed and tested on a regular basis.
• Data Backup: Regular backups are maintained to reduce the risk of data loss.

While we maintain the highest security measures, it is not possible to guarantee complete security when transmitting data over the internet. It is your responsibility to keep your account password confidential and to log out after using an unfamiliar device.

7 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Policy or to comply with legal obligations.

• Active Accounts: All information is retained for the duration the account remains active.
• Closed Accounts: After an account is closed, financial transaction and KYC information is generally retained for up to 5 years, to meet legal requirements and address potential legal claims.
• Technical Logs: Server logs and access records are generally kept for up to 12 months.
• Marketing Communications: If you unsubscribe from marketing emails, we will retain a record of this preference to avoid unwanted contact in the future.

After the specified period, information is securely deleted or anonymized so that it can no longer be linked to you in any way.

8 Your Rights

As a user of 77fn, you have the following rights over your own personal information:

8.1 Right to Access

You may request to know what information we have collected about you and how it is being used.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete information in your profile. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may unsubscribe at any time.

To exercise any of the above rights, please email us at [email protected]. We will endeavour to respond to your request within 30 business days. You may be asked to provide certain information to verify your identity.

9 Protection of Minors

77fn is strictly prohibited for anyone under the age of 21. We do not knowingly collect any personal information from minors. Age verification steps are taken during registration.

If we become aware that a minor's information is present in our system, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us at [email protected].

10 Third-Party Links and Services

Our platform is connected to third-party services for payment processing (such as bKash, Nagad, Rocket, Upay). These service providers have their own privacy policies, which can be found on their respective websites. 77fn is not responsible for the privacy practices of these third parties.

During payment processing, you may be redirected to a third-party platform. We recommend reading the privacy policy of those services before using them.

11 Changes to This Policy

77fn reserves the right to update or revise this Privacy Policy at any time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email.
• Display a notification when you log in to the platform.

By continuing to use the platform after any changes, you will be considered to have agreed to the updated Policy. We recommend that you review this Policy regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: